Stop losing bookings to a phone nobody could pick up.
VetiPilot answers every call and text, books the appointment on the spot, and keeps it booked with automated reminders — so a missed call never becomes a missed patient.
The phone doesn't stop ringing just because the exam room is full.
Most clinics lose bookings not because they lack clients, but because no one was free to pick up. VetiPilot handles the repetitive, time-sensitive front-desk work so your team isn't triaging between a ringing phone and a patient on the table.
- 01
Calls go to voicemail during surgery blocks
Clients hang up and call the clinic down the road instead of leaving a message.
- 02
Cancellations sit empty
A 2pm no-show stays empty because no one has time to work the waitlist.
- 03
Reminders are inconsistent
Manual reminder calls get skipped on busy days, and no-shows creep back up.
- 04
Simple questions eat staff time
"Are you open Saturday?" and "How much is a dental?" pull staff away from clients in the lobby.
What are missed calls and no-shows actually costing your clinic?
Move the sliders to match your clinic. The math below uses the industry-reported averages of 25% of calls going unanswered and a 22% no-show rate as a starting point — adjust to your own numbers if you know them.
One job, done completely: never miss a booking again.
AI front desk, 24/7
Answers calls, texts, and website chat in your clinic's voice. Books, reschedules, and cancels appointments, and answers common questions about hours, pricing, and prep instructions.
Smart scheduling & waitlist fill
Fills cancellations automatically by offering the slot to waitlisted clients, and balances bookings across exam rooms and DVMs so no one's day is overloaded.
Appointment reminders & confirmations
Sends timed SMS, email, and voice reminders, collects confirmations automatically, and re-offers a slot the moment a client doesn't confirm.
Built after the front desk, not instead of it.
Once call answering and scheduling are solid, these extend the same system — available to current customers first.
AI intake & triage
Collects symptoms and history before the visit, flags urgent cases for a same-day call from staff.
Automated follow-ups & care plans
Post-visit check-ins, medication reminders, and due-date nudges for vaccines and wellness exams.
Billing & payment automation
Estimate approvals, automated invoicing, and payment reminders reconciled against your PMS.
Live in about two weeks, with your team involved at every step.
Connect your systems
We link VetiPilot to your practice management software and phone lines. Nothing to install on clinic computers.
Set your rules
Your team defines hours, appointment types, urgency triggers, and the tone VetiPilot uses with clients.
Run it alongside staff
A two-week shadow period where staff review every AI-handled conversation before it goes live unsupervised.
Monitor and adjust
Weekly reporting shows exactly what was automated, so you can tune the rules as your clinic's needs change.
No system migration. No rip and replace.
VetiPilot reads and writes directly to the practice management system your clinic already uses, so patient records, schedules, and billing all stay in one place.
What practice teams notice first.
These reflect the kinds of results this category of tool typically delivers, based on the front-desk pain points VetiPilot is built to fix. Swap in verbatim, attributed quotes from your own pilot clinics as soon as you have them — real names and practices will carry far more weight than this placeholder set.
We stopped losing Saturday morning slots to voicemail. The waitlist gets worked automatically now, before our front desk even notices a cancellation happened.— Practice Manager · 3-DVM small animal clinic
Our reminder no-shows dropped within the first month. It's the same reminder we were already sending — it just never got skipped on a busy day.— Front Desk Lead · 2-location practice
The phone used to go to voicemail during every surgery block. Now those calls get answered and booked instead of calling the clinic down the road.— Owner, DVM · solo practice
Setup took less time than I expected, and staff didn't need to change how they work day to day — it just picks up what used to slip through.— Practice Manager · 4-DVM clinic
One product. Priced by call volume, not by which features you can afford.
Every plan includes the full core product — AI phone & chat, scheduling, and reminders. Plans differ only by how many calls your clinic handles.
Solo
- AI phone & chat front desk
- Scheduling & waitlist fill
- Reminders & confirmations
- 1 practice management integration
- Email support
Growth
- Everything in Solo
- Unlimited waitlist fill automation
- Priority phone & chat support
- Early access to roadmap features
Multi-location
- Everything in Growth
- Consolidated call & booking reporting
- Dedicated onboarding specialist
- Custom SLAs